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If agent based systems and decision management solutions for complex systems are to be adopted in the commercial world - clear and transparent return on investment methods are needed. An awesome example from the spatial GIS world is King County, Washington (home of Seattle) has recently undertaken an in-depth look at the value that the county has received from their GIS investment. Professor Richard Zerbe from the University of Washington’s Center for Benefit-Cost Analysis conducted the study that spans from 1992 to 2010. The report totals the investment over this 18-year span at $201 million, and the benefits at $775 million.
Via Knapco
