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IN THE YEAR SINCE SUSAN CAIN published “Quiet,” several other bestselling business authors have joined her effort to weed from that genre the “extrovert ideal”—the bold, outspoken personality type that many self-help books idolize. That ideal, Cain says, took root in organizations in the 20th century and has since hurt the way we identify leaders, award promotions and even structure our meetings.
Cain spoke with Lillian Cunningham, editor of the Post’s On Leadership section, about what it would look like to cultivate the assets that introverts bring to the workplace.
Via Barb Jemmott
