Empathy, both within the team and towards customers, is a key element of an effective engineering culture.
Empathy enables transparency and transparency enables healthy feedback cycles within a team.
Moving from a group of individuals to a high-performing team can be achieved rapidly, but it requires deliberate leadership, along with an aligned goal and aligned purpose
Metrics matter for developer experience, and measuring the wrong things makes problems worse not better
The biggest bottleneck in developer experience is communication, ensuring we have the right kind of communication, not just the amount of communication
Via Edwin Rutsch